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Order Form
Fill out the online form or download it here. Orders must be received a month in advance and before the 14th of the month.
membership Form
Membership is available to all those who have undergone surgery resulting in a colostomy, ileostomy or urostomy and hold a valid Medicare card. Appliances can only be provided to those who have joined an ostomy association. The Stomal Therapy Nurse will assist in this regard. Membership fees are paid annually at the start of each financial year.
Annual Renewal Form
An annual membership fee is due at the start of each financial year. This membership enables the ostomate to access the Stoma Appliance Scheme (SAS) and obtain the products they require to care for their stoma.
Ordering Guidelines
Ostomy Associations are required to comply with the Stoma Appliance Scheme Operational Guidelines. There are monthly or annual allocations for each item on the Stoma Appliance Scheme schedule.
Members are entitled to one supply per calendar month only. Orders cannot be backdated.
Frequently Asked Questions
Explore our FAQ section to find answers to common questions.
What is a Stoma and its function?
The function of the stoma is to remove bodily waste such as faeces and urine.
The three main stoma types are Colostomy, an Ileostomy and a Urostomy.
It is best practice to empty the appliances when it is about one-third full to avoid accidents or “blowouts”.
When is the best time to do a full change of appliance for Colostomy and Ileostomy Stomas?
Establish a routine. The best time to change your appliance is when the stoma is less active and that is usually before breakfast prior to eating and drinking.
How do I know what appliance I am using?
Everything you need to know is on the product list the Stomal Therapy Nurse ordered for you. It is important that you learn: the type of stoma you have (it could be a colostomy, an ileostomy or a urostomy); the name of the pharmaceutical company supplying the product you are using; the reference code of the product is found on each of the boxes, and the size of your stoma.
How do I shower with an Ostomy
Showering can give you a chance to keep the skin clean underneath the baseplate of any adhesive build-up. If your pouch has a filter, it is not waterproof and it is best to cover the filter with the sticky patch filter cover as supplied while showering with the pouch on. Once finished, remove the filter patch.
*Some of the newer filters are teflon coated which means that a filter cover is no longer necessary.
Can you pass through airport security wearing an ostomy pouch/bag?
Yes you can!
It is prudent to plan ahead. Ask your Doctor for a letter detailing your condition. Several of the Pharmaceutical companies supply Travel Certificates and/or Travel Cards, contact your Ostomy Association for this information. The Pharmaceutical companies also have travel information on their websites which can be very helpful for new Ostomates wishing to travel both domestically and internationally.
The procurement of a Sunflower Lanyard can assist in airport staff identifying a person with a hidden disability. Not available at all airports at present, but can be found if travelling through Brisbane, Sydney, Melbourne, Adelaide or Perth airports.